Web Survey Bibliography
This chapter presents a brief background on how cognitive interviewing developed and how it is commonly used today. It evaluates some new modes that facilitate the recruitment of participants and the interviewing process itself. A set of common best practices has developed across a range of organizations over the past 30 years. The chapter summarizes those practices, and describes how new technologies allow for an evolution of common practices to meet a changing (survey) world. Skype interviews produced more nuanced findings than the results obtained from Second Life interviews. That is, the ability to see the participant's real face, rather than their Second Life avatar, resulted in more observations of potential measurement errors in the form of question problems as well as nonverbal cues. However, Second Life interviews were slightly less likely to indicate participant disengagement.
Web survey bibliography - Dean, E. (9)
- Collecting Diary Data on Twitter; 2013; Richards, A., Dean, E., Cook, S.
- Second Life as a Survey Lab: Exploring the Randomized Response Technique in a Virtual Setting; 2013; Richards, A., Dean, E.
- Virtual Cognitive Interviewing Using Skype and Second Life; 2013; Dean, E., Head, B., Swicegood, J. E.
- Social Media, Sociality, and Survey Research; 2013; Hill, C., Dean, E., Murphy, J.
- Cognitive Interviewing in Online Modes: a Comparison of Data Collected in Second Life and Skype; 2013; Swicegood, J. E., Head, B., Dean, E., Keating, M.
- Surveywalls: A Breakthrough for Survey Customers or DIY Run Amok?; 2013; Wells, T., Dean, E., Rao, K., Murphy, J., Roe, D. J.
- Conducting Virtual Survey Research: RTI’s Facility in the Online Community Second Life®; 2009; Dean, E., Hill, C.
- An Exploratory Study of Participant Perceptions of In-Avatar Interviewing and Virtual Settings; 2009; Tuten, T. L., Dean, E.
- Survey Research in Virtual Worlds: Second Life R as a Research Platform; 2009; Hill, C., Dean, E.